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How mbi777 Handles Your Personal Information

Your account details, payment records and browsing activity on mbi777 are handled with a clear set of rules — no ambiguity, no vague promises.

Data collected only for account and payment purposesTouch 'n Go eWallet, Boost, GrabPay transaction records securedYour right to request, correct or delete your dataAvailable where local law permits

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What This Privacy Policy Covers

mbi777 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account on mbi777, we collect the information needed to run it — your name, contact details, and payment method records such as your Touch 'n Go eWallet transaction reference, Boost payment confirmation, or GrabPay deposit log. We also record device identifiers and

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session data when you access the platform from your phone or browser, so we can maintain account continuity across sessions. This data is used strictly for account management, payment processing, fraud prevention and, where you have opted in, service updates. We do not sell your personal
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data to third parties for marketing purposes. Data is held only for as long as required to fulfil the purpose for which it was collected, or as required under applicable law in Malaysia. Where payment data touches DuitNow or FPX transaction logs, the retention period follows
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the relevant financial record-keeping standard. Access to your account and use of our services depends on local law and is available where local law permits. If you have questions about how a specific data point is used, reach our support team through the contact paths listed
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on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to ask about your stored data, raise a correction request, or ask us to delete specific records tied to your account, reach our team through the channels below. We handle data-related queries separately from general account support so your request gets to the right person without delay. Response times depend on the complexity of the request and any verification steps required.

Live Chat Start a live chat session from the mbi777 site or mobile browser. Identify your request as a data or privacy query so it routes correctly to our account data team.

Email Support Send your data access or deletion request by email. Include your registered account name and the specific data point you are asking about so we can locate and verify your record.

Account Help Desk For account-linked queries — such as correcting a saved Touch 'n Go eWallet number or updating contact details — use the account help desk option inside your profile settings.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data protection at mbi777 is built around four practical commitments: securing what we store, limiting what we share, keeping records only as long as necessary, and making it straightforward for you to ask questions or request changes. Each one connects to real operational steps — not abstract promises.

Account Security

Access to your account data is protected by encrypted connections and session verification. Login activity, including device type and location signals, is logged to detect access that does not match your normal pattern.

Cookies and Session Data

We use cookies to keep you logged in across pages and to remember your payment method preference — for example, whether you last deposited via Boost or GrabPay — so your next session starts where you left off.

Data Retention Rules

Personal data is kept only as long as your account is active or as required by applicable financial record-keeping obligations. Once a retention period ends, data is deleted or anonymised — not archived indefinitely.

Your Request Rights

You can ask us to show you what data we hold, correct inaccurate details, or remove records no longer needed. We verify your identity before acting on any request to make sure changes are made to the right account.

Common Questions About Your Privacy on mbi777

These are the questions our account holders ask most often about how their data is handled. If your question is not here, reach us through live chat or email and we will get you a direct answer.

We collect your name, contact details, date of birth and payment method references — such as your Touch 'n Go eWallet or GrabPay account identifier — needed to verify your identity and process deposits and withdrawals.

We do not sell your data. We share it only with payment processors like Boost or DuitNow as needed to complete a transaction, and with service providers who operate under confidentiality agreements with us.

Send a data access request through our email support channel or via live chat. Include your registered account name so we can verify your identity before we pull the record and send it to you.

Yes. Submit a deletion request through our support channels. We will remove data that is no longer required, though some records may be retained for the period required by financial regulations in Malaysia.

Cookies keep your session active and remember preferences like your last payment method. You can adjust cookie settings in your browser, though some features — such as staying logged in — depend on session cookies to work.

Go to your profile settings and edit the relevant field, or contact our account help desk if the detail — such as a linked Boost wallet number — needs verification before it can be changed on our system.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister Infombi777 Deposits & Withdrawals

How mbi777 Handles Your Personal Information

How to Reach Us About Your Data

How We Protect and Manage Your Information

Account Security

Cookies and Session Data

Data Retention Rules

Your Request Rights

Common Questions About Your Privacy on mbi777

01 What personal data does mbi777 collect when I open an account?

02 Does mbi777 share my data with other companies?

03 How do I request a copy of the data mbi777 holds about me?

04 Can I ask mbi777 to delete my account data?

05 How does mbi777 use cookies and what can I do about them?

06 How do I update incorrect personal details on my mbi777 account?

Privacy Policy

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